Since being founded in 1993 we have built our business on customer service and the quality each of our service engineers brings to their work. We have many customers who are happy to take reference calls to discuss how we have saved them time and money by integrating smart devices with more efficient business processes.
Here is a quick sample of the testimonials we have from our customers.
Having dealt with close to a hundred of Irish and UK suppliers in my career I have yet to come across one as fixated on customer service experience as IPS.
To know how good the managed printing service is, is to simply never have to deal with print / scan / copy or billing issues again.
If we need maintenance or are out of toners the guys turns up in an instant with a fix. We don’t need to chase anyone to follow up – they chase us and talk to staff directly to make sure everyone is happy.
After 5+ years with IPS I can blindly recommend them for any business big or small – if you let these guys to manage your fleet you will never look back.
Adam Szyroki, Head of IT @ CAE Parc Aviation
I just want give a BIG THANK YOU to the excellent support staff at IPS. Any time Petra Management Ltd., have an issue they are polite, knowledgeable, efficient and respond quickly.
Keep up the good work….
Joe Mason, Managing Director, MIPFMA
I’d just like to pass on some feedback about one of your engineers Graham.
I find him exceptionally pleasant to deal with and very proficient when carrying out all jobs when on site.
Mark Keenan, IT Support Technician, LK Shields Solicitors